The modules under 3EKF Diploma in Retail Management are developed for retail professionals at the managerial level, who have a high degree of autonomy, possess responsibility in decision making and require knowledge and skills to perform a wide range of duties in a dynamic retail
environment.
These include:
- Store / Outlet Managers
- Assistant Sales / Sales Managers
- Senior Merchandising Managers
To qualify for a 3EKF Diploma in Retail Management, individuals must successfully complete:
- Atleast 9 core modules under 3EKF Diploma in Retail Management and
- 6 elective modules under 3EKF Diploma in Retail Management, or a combination of at least 4 elective modules under the 3EKF Diploma in Retail Management and maximum of 2 elective modules from 3EKF Advanced Certificate in Retail Supervision.
Alternatively, individuals may undertake training in an individual module alone or a collection of modules relevant to needs or occupation. In such cases, they will be awarded a Statement of Attainment (SOA) upon completion of each training and passing the assessment stage.
Core Modules Elective Modules
- Merchandise and Store Presentation
- Marketing Strategies
- Apply Relevant Regulations to Retail Activities
- Manage Business Information
- Administer Human Resource Policies
- Prepare and Manage Budgets & Financial Plans
- Manage Sales & Delivery Services
- Manage Quality Customer Service
- Provide a Safe Working Environment
- Plan and Manage Store Security
- Buy Merchandise
- Manage Promotional Activities
- Profile a Retail Market
- Manage the Buying Function
- Develop Strategies to maximize Market Share
- Manage Staff Training Function
- Forecast Trends & Initiate Change
- Manage Payroll Function
- Develop a Business Plan
- Develop & Implement an E-Business Strategy
- Acquire and Retain Online Customers
- Manage Specialist Products & Services
- Manage & Maintain Store Facilities
- Manage & Improve Supply Chain Strategies
- Set up a Franchise Business
- Control Inventory
- Identify and Grade Diamonds
- Identify Gemstones
- Identify Jadeite
Please note that in addition to the above, there will be a compulsory module on soft skills training which will comprise of:
- Effective Communication Skills
- Personality Development
- Customer Services Quality
- Team Building
- Motivation
- Leadership
- Stress Management
Entry Requirements
There are no specific admission requirements for individuals who wish to be trained in any of the modules under the 3EKF Diploma in Retail Management. However, participants are expected to have achieved a certain level of literacy and numeric ability to be able to cope with the course.
Course Duration
The course would run for 120 hours in any of the following formats subject to a minimum number of 25 participants for any (or all) of the options mentioned below:-
Option 1
Weekend program (Saturday/Sunday)
10.00 am till 3.00 pm for 5 hours for 24 weekends spread over 3 months
Option 2
Weekend Program (Saturday/Sunday)
10.00 am till 1.00 pm for 40 weekends spread over 5 months
Option 3
Evening Program (Monday till Friday)
6.30 pm till 8.30 pm for 60 days spread over 3 months
No. of participants
The number of participants should not exceed 25 for effective interaction and comprehension.
Delivery Mechanism
The mode of instruction would be English and delivery mechanism would constitute of LCD projector, PC/Laptop, white boards with marker pens.
Courseware
The courseware would be provided to the candidates in both soft and hard copy
Course Fees
The course fee would be Rs. 80,000/- per participant.
Mode of Payment
Rs.1000/- at time of registration (non refundable)
100% advance on or before Day 3 of commencement of the programme, payable to 3rd Eye Knowledge Foundation, Mumbai
Programme Director
Dr. Raja Roy Choudhury, MSc (Eco), MS (Psychotherapy), MBA, PHD, Lead Quality Auditor
Ex CEO, Fuji Xerox, South Pacific
Ex Head (Executive Education), Russell Square International College, Mumbai
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